You won’t get stuck with a gift you don’t want; Bookmans extends return policy for holiday purchases!
If you shop Bookmans then you know our return policy is pretty awesome, right? We give you seven days to return your purchase for any reason. Maybe you thought you’d love watching Aliens vs. Predator a million times, but if you watch it once and you think it stinks, bring it back! We don’t want you to be stuck with it. And during the holidays, our return policy gets even better! Our 100% guarantee is extended through January 3rd, 2010 for all gift purchases made between November 15th and Decemeber 24th, 2009. It’s our holiday gift to you!
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How long will it take for a refund to go through, and the money back into my bank account? I purchased toys on Dec 15, returned them last night (Dec 16) and the 23$ haven’t been returned in my bank account today, Dec 17.
Genesis, I apologize in advance for not being able to help you with your refund. Credits go through the stores’ point of sale systems, so you’ll have to contact the store directly. The contact information for each store can be found on our Stores page.
So if I return tomorrow, I will not get any return, even if I just got the gifts from my wife recently due to being out of the country?
Hello Sean! Given the situation, I would advise you to ask a cashier if you can speak with a manager so that you can give them the information you gave here. We do not accept returns for more than 7 days after Christmas with regards to the extension policy, but if you let them know the details I am sure they will be able to help you with your return. Thanks!